Information we will never ask for:
- We would never ask for the password or pin number of any banking or email account.
The following information is never collected by us and could be collected by third party payment processing gateways which are selected after careful review and verification while you make a payment at your discretion, using the third party website.
- We would never ask for the full credit card number and may request only last 4 digits of your Credit card number used in the transaction for verification and or the Credit Card issuing banks name.
- We would never ask for the CVV number of any card.
Please report any request seeking the above stated information, (found either on our website, in a contact via email or contact claiming to be from us) using the contact form on our website so that the same can be investigated. Chances are it could be due to phishing or other fraudulent methods which is unauthorized by us. Please do not respond to any such email seeking such information even if it claims to be from us.
Information We Collect:
Cookies: We may collect data related to each website users visits to our website by using cookies. A Cookie is a small text file stored on the device from which users access a website and contains a unique code to help identify each unique visitor / device. This helps us understand our website visitors access pattern and devices used to access our website. Using this information we could enhance the website layout and adaptability of the website for the most commonly used devices in turn providing you a better experience. We do not store personally identifiable information in cookies.
We may request for user information from our website visitors in a number of ways, (through online forms for subscribing, purchasing, gaining additional information on our plans or service offerings, viewing demo, etc) where users are invited to volunteer requested information.
The information we may collect for security reasons with your own disclosure and that could identify you personally are:
◾Your full name
◾Your Email ID
◾Your Mailing address
◾Your Contact numbers
◾Some billing information
Website Log Files: Similar to most websites on the internet, we log website access data into log files. The data could include the following, however, none of the information stored, including but not limited to IP addresses, is linked to personally identifiable information.
◾Browser name and version
◾Referring site / page
◾Operating system / device used to access website
◾Date & time of visit
◾Track visitors navigation in the aggregate
◾Broad demographic information for aggregate use
How we Use and Share this information
We may use the collected personally identifiable information:
- To verify the identity of the user requesting support / information / willing to subscribe to a service / purchase a product or other similar activities.
- To provide updated information on the product / services / offers to users who have agreed to receive such information using the provided contact details.
- To gather feedback / customer reviews either directly or through trusted & verified third party affiliates / service providers / business partners.
We do not sell collected information with a third party, and even if ever the need arises it would not be done unless you have authorized such information sharing.
We may provide aggregate, non personally identifiable data such as volume of traffic or sales, etc to investors and potential partners. In case the website is taken over by another company or a merger is done, the information collected could be transferred to the new owners.
Updates and Offers: Our customers and website visitors may occasionally receive newsletters or emails with information on products, services, or offers. You can opt-out from receiving such contacts.
Service Notifications: At times, it is necessary to send out a maintenance / downtime / other critical notification related to the product or service opted for by the customer. Usually, users may not opt-out of these notifications, though they can cancel their account.
Legally-Required Disclosures: We may need to disclose information when required by law, or if we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Maintenance of Information: The information provided to us could be saved indefinitely and may be stored on servers / machines directly or indirectly maintained by us. We employ industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such occurrences.
You are responsible for the security of your logins and passwords. Do not share the login details with others or provide access to emails or other medium which could expose your login details, thereby exposing your personal information. Always log out while you would be stepping away from your logged in device or when you don’t need to remain logged in to ensure that others cannot access your private personal information.